At Institut Kallista, we are an official and authorized distributor of Sothys, Guinot, Thalgo, LPG, Maria Galland, and Mary Cohr brands. Our products are certified 100% authentic and guaranteed not to be counterfeit.

We store our products optimally: away from light, dust, heat, and cold to ensure you receive compliant, high-quality products.

We handle a large volume of orders every day, which allows for frequent stock replenishment and ensures the "freshness" of our products.

We are a team of trained and certified estheticians ready to recommend skincare treatments tailored to your skin type and needs.

We are available Monday through Friday from 9 AM to 5 PM by phone at +33 4 50 81 08 99, by email at bonjour@institut-kallista.com, or via the live chat feature on our website.

We take care to respond to every inquiry we receive.

We deliver to France as well as throughout Europe. We offer several delivery options for France to suit everyone’s needs—home delivery or pickup at a retail location—so you can choose the delivery method that works best for you.

We ship your orders as quickly as possible so you can receive them within 2 to 5 days.

Learn more about our policies by visiting the Shipping page.

To make a return, your product must be intact and still have its original plastic wrap. To find out how to proceed, visit the Returns & Refunds page.

Would you like to join the Kallista Club to enjoy our exclusive benefits? You can! As soon as you create an account on our website or place an order, you automatically become a member of the Club and can complete various tasks to earn points.

If you already have an account, simply log in and go to the Loyalty page to check your loyalty points balance.

We are offering you 2 samples of the brand of your choice from €25 spent.

Sothys, Guinot, Thalgo, LPG, Maria Galland and Mary Cohr, you have the choice to discover new products from your favorite brand or if you want to discover a new brand.

You will receive 2 samples randomly selected from a range of creams, serums, masks, scrubs, eye contours, body care and new products.

Yes, we ship Guinot, Thalgo, LPG, Maria Galland and Mary Cohr products all over Europe via UPS.

Delivery times usually vary between 2 to 4 working days.

You can find all the prices directly on our Delivery page.

Didn't find the answer to your question above? Check out our comprehensive FAQ.

If despite the FAQ you still cannot find an answer to your question, contact customer service by telephone at +33 4 50 81 08 99 , by email: bonjour@institut-kallista.com or via the chat bubble available at the bottom right of the site.